Welcome to Naomi. By accessing or using our website https://usenaomi.com/, you agree to comply with these Terms of Use. Please read them carefully before using our services.

Section 1 - General Terms

By agreeing to these Terms of Use, you confirm that you are of legal age in your country of residence or have given consent for your dependents to use our website.

You must not use our products for unlawful purposes or violate any applicable laws in your jurisdiction while using our services. Any breach of these terms will result in immediate termination of your access to our services.

Section 2 - Store Terms

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or access without our express written permission.

Section 3 - Accuracy of Information

We strive for accuracy but cannot guarantee that the information on our site is current or free from errors. We reserve the right to correct inaccuracies, update or change information at any time without notice.

Section 4 - Prices and Services

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service at any time.

Section 5 - Products and Services

Certain products may be available exclusively online. We cannot guarantee that product images and descriptions will be completely accurate due to variations in screen displays.

Section 6 - Billing and Account Information

You agree to provide accurate and current billing and account information for all purchases. We reserve the right to limit or cancel orders suspected of being placed fraudulently or in violation of these Terms.

Section 7 - Optional Tools

We may provide access to third-party tools on an "as is" basis without warranties or endorsements. Use them at your discretion and responsibility.

Section 8 - Third-Party Links

Our site may include third-party links for your convenience. We are not responsible for the accuracy or content of these external sites.

Section 9 - User Comments and Feedback

By submitting feedback, you grant us the right to edit, copy, publish, and distribute your comments without restriction. Offensive or unlawful content may be removed at our discretion.

Section 10 - Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 - Errors and Omissions

We are not liable for errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct or cancel affected orders.

Section 12 - Prohibited Uses

You are prohibited from using the site for illegal activities, fraud, harassment, spreading malware, or violating intellectual property rights.

Section 13 - Limitation of Liability

We are not responsible for any damages resulting from your use of our services or products, including but not limited to loss of profits, data breaches, or service interruptions.

Section 14 - Indemnification

You agree to indemnify and hold Naomi and its affiliates harmless from any claims or damages resulting from your breach of these Terms of Use.

Section 15 - Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining terms shall remain in effect.

Section 16 - Termination

These Terms remain effective until terminated by either party. We may terminate your access if you violate these Terms.

Section 17 - Entire Agreement

These Terms of Use constitute the entire agreement between you and Naomi, superseding prior agreements.

Section 18 - Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws.

Section 19 - Changes to Terms of Use

We reserve the right to update these Terms of Use at any time. Continued use of our site constitutes acceptance of any changes.

Section 20 - Contact Information

If you have questions about these Terms of Use, please contact us at hello@usenaomi.com.

Effective Date: January 2024

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Our Story

Naomi is a women's handbag brand from Miami, born with the mission of empowering women by offering high-quality products that enhance their beauty and confidence. Each piece is carefully selected to provide not only style and elegance but also functionality and durability. At Naomi, we believe a handbag is more than just an accessory — it’s an extension of every woman’s identity, reflecting her strength and individuality. Our commitment is to provide an exceptional shopping experience while celebrating the diversity and authenticity of the women who inspire our brand.

Our Logistics Model

Our logistics model is efficient and transparent. Whenever an order is placed in our store, we communicate directly with our international suppliers. The product is shipped directly from the factory to the customer’s residence, eliminating the need for customs fees. This allows us to offer a convenient and hassle-free shopping experience, ensuring that every customer receives their handbags quickly and without additional charges.

At Naomi, our mission is to deliver an exceptional shopping experience, celebrating the diversity and authenticity of the women who inspire our brand.

Frequently Asked Questions (FAQ)

Shipping

Yes, we offer free worldwide shipping.

It depends on your location and the shipping method. Orders processed by Naomi typically take an average of 5 business days to arrive.

Exchanges, Returns, and Cancellations

You can request a free exchange or return of your product within 14 calendar days from the date of receipt of your order.

My product is defective. Can I exchange or return it?
You can activate your warranty within 30 calendar days from the date of receipt of the product at your address. Once reported, our team will evaluate the issue and proceed with the exchange or return process.