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Our Story
Naomi is a women's handbag brand from Miami, born with the mission of empowering women by offering high-quality products that enhance their beauty and confidence. Each piece is carefully selected to provide not only style and elegance but also functionality and durability. At Naomi, we believe a handbag is more than just an accessory — it’s an extension of every woman’s identity, reflecting her strength and individuality. Our commitment is to provide an exceptional shopping experience while celebrating the diversity and authenticity of the women who inspire our brand.
Our Logistics Model
Our logistics model is efficient and transparent. Whenever an order is placed in our store, we communicate directly with our international suppliers. The product is shipped directly from the factory to the customer’s residence, eliminating the need for customs fees. This allows us to offer a convenient and hassle-free shopping experience, ensuring that every customer receives their handbags quickly and without additional charges.
At Naomi, our mission is to deliver an exceptional shopping experience, celebrating the diversity and authenticity of the women who inspire our brand.
Frequently Asked Questions (FAQ)
Shipping
Yes, we offer free worldwide shipping.
It depends on your location and the shipping method. Orders processed by Naomi typically take an average of 5 business days to arrive.
Exchanges, Returns, and Cancellations
You can request a free exchange or return of your product within 14 calendar days from the date of receipt of your order.
My product is defective. Can I exchange or return it?
You can activate your warranty within 30 calendar days from the date of receipt of the product at your address. Once reported, our team will evaluate the issue and proceed with the exchange or return process.