At Naomi, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://usenaomi.com/.
Definition of Personal Data
Personal data refers to any information related to an identified or identifiable person, such as name, phone number, email address, CPF, and more.
Data Collected, Purpose, and Legal Basis
We collect personal data to manage your orders, ensure safe transactions, prevent fraud, process returns, and comply with legal obligations.
Data Collected:
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Full Name
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Email
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ID
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Phone Number
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Address
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Payment Information
Purpose:
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Process orders and issue invoices.
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Handle returns, cancellations, and refunds.
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Provide customer service and support.
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Ensure secure transactions and fraud prevention.
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Send notifications about orders and returns.
Legal Basis:
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Contract Execution: Processing data to fulfill your orders and ensure delivery.
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Legal Obligation: Compliance with applicable legal and regulatory obligations.
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Consent: With your explicit consent for marketing and additional services.
User Rights
As a data subject, you have the following rights:
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Access: Know what data we store about you.
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Correction: Update or correct incomplete, inaccurate, or outdated data.
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Deletion: Request the deletion of personal data processed with your consent.
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Data Portability: Transfer your data to another service provider upon request.
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Information Sharing: Know with whom your data has been shared.
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Consent Withdrawal: Revoke your consent at any time.
Data Sharing
We may share your data with:
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Service Providers: To fulfill orders, process payments, and prevent fraud.
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Logistics Partners: For product delivery.
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Payment Gateways: To facilitate secure payments.
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Legal Authorities: In case of legal requirements or investigations.
Data Transfer to Other Countries
We may transfer your data to international partners, ensuring compliance with applicable privacy laws.
Data Security
We implement strict security measures, including encryption and restricted access, to safeguard your data. However, no system is entirely secure. If you detect any data breach, contact us immediately at hello@usenaomi.com.
Data Retention
We retain your data for as long as needed to fulfill legal, contractual, and service-related obligations.
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Order Data: Kept for up to 10 years for compliance with consumer and civil laws.
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Non-Essential Data: Deleted when no longer necessary.
Changes to the Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.
Contact Information
For questions or concerns about your personal data, please contact us at hello@usenaomi.com.
Effective Date: January 2024